Follow-ups
Check how a wound, rash or treatment is going without another trip.
Talk to a vet without leaving home.
Video visits with Border Paws veterinarians for follow-ups, everyday concerns and the question every pet owner has asked: does this need a trip in?
Good fit
What telemedicine is great for
Mild skin & ear issues
Itching, small hot spots and mild ear irritation can often start with a video look.
Behavior questions
Litter box trouble, anxiety, new-puppy habits and more.
Refills & prevention
Renew established medications and pick them up in the drive-thru.
How it works
Three simple steps
- Request a timeChoose 'Virtual visit' when you book online.
- Get your linkWe text a secure video link before your visit.
- Talk to your vetShow us your pet, ask questions, and leave with a plan.
Not for emergencies
If your pet is having trouble breathing, has collapsed, is bleeding heavily, may have eaten something toxic, or is in severe pain, go to the nearest emergency veterinary hospital right away.
Some concerns need hands-on care. If we can't safely help over video, we'll book an in-person visit.
Questions
Telemedicine FAQs
Does my pet need to be a patient already?
For most virtual visits, yes. Texas rules require a veterinarian-client-patient relationship before we can diagnose or prescribe, so new pets start with an in-person exam.
What do I need for a video visit?
A phone or computer with a camera, good light, and your pet nearby. Photos or short videos of the problem help a lot.
Can you do it in Spanish?
Yes. Every virtual visit is available in English or Spanish.
Ready for a virtual visit?
Pick a time and we'll text you the link.